Legal and Compliance

General FAIS Disclosures

General FAIS (Financial Advisory and Intermediary Services) disclosures refer to the disclosures that financial service providers in South Africa are required to make to their clients in accordance with the Financial Advisory and Intermediary Services Act of 2002.

PAIA Manual
The purpose of the Promotion of Access to Information Act is to ensure that people can exercise their constitutional right of access to any information that is required for the exercise or protection of any right.
POPI Privacy Policy

POPI (Protection of Personal Information Act) Privacy Policy is a document created by organizations operating in South Africa to outline how they collect, use, disclose, and protect personal information in accordance with the provisions of the POPI Act.

Conflict of interest manual

Our handbook outlining policies, procedures, and guidelines for identifying, disclosing, managing, and mitigating conflicts of interest within our organisation.

Complaints policy

Our set of guidelines that outline the procedures for individuals to submit complaints or grievances to our organisation.

Treat Customers Fairly (TCF) Policy

A regulatory framework and set of principles designed to ensure that financial services providers prioritize the fair treatment of their customers

Verify FAIS registration

As a financial services provider, “Verify FAIS registration” refers to a process of verifying that an entity is registered with the Financial Sector Conduct Authority (FSCA) under the Financial Advisory and Intermediary Services (FAIS) Act.

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insurance@liib.co.za

+27 (0)11 483 1802

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